These days, seemingly everyone is applying Artificial Intelligence (AI) and machine learning. I have written about disruptions in the
No matter how much sweetness or spin you add to it, early incarnations of AI-powered chatbots are the call centers of
Organizational complexity is necessary to differentiate in the competitive marketplace. But such complexities (and the ensuing disconnects), if exposed
Somewhere between Summer and Fall, I spent an unforgettable moment with Andrea Koppel. The good news is that we recorded
Microsoft is modernizing its Office icons as part of a broader focus on design for its various Office apps.
For many people in Western countries, talking about Chinese design can put a sarcastic smile on their faces or
A key aspect of this programme is how our mentors engage with each member of the design group. By