The single biggest obstacle in innovation is one small word: ‘no’. Real innovators turn the ‘Nos’ into ‘Yesses’ on
In the board room improvement beats innovation. That's why Lean and Six Sigma are so popular. Effective innovators pick
Yes, innovation is extremely difficult. That's why I love it actually. My personal mission is to simplify innovation so
Operational excellence is a philosophy of the workplace where problem-solving, teamwork, and leadership results in the ongoing improvement in
A lot of my business ideas got killed in my 30-year-career. In practice, I have learned the hard way
As the fortune reads, “may you live in interesting times.” It’s both a blessing and a curse as interesting implies not
My good friend and journalist Dan Tynan wrote two exceptional pieces on digital transformation in Adweek, “5 Steps for
Digital transformation is only becoming more prominent in driving business modernization. Yet today, it is rarely designed, led and
Businesses are doubling down on customer experience and rightfully so. The customer has never been more connected, informed and
Boom or bust, we Chinese love our Gucci loafers. There seems to be a disconnect in China’s consumption story. As